Privacy Policy

Introduction

NTG Alma ("we," "our," or "us") is committed to protecting the privacy of schools, students, parents, and staff. This Privacy Policy explains how we collect, use, and protect information when you use our school management system.

Information We Collect

Information You Provide:

• Account information (name, email, phone number, school name)
• Student data (names, enrollment information, academic records, attendance)
• Staff data (names, roles, contact information)
• Parent/guardian contact information
• Academic and administrative records

Automatically Collected Information:

• Device information (IP address, browser type, operating system)
• Usage data (features accessed, time spent, actions taken)
• Log data (error reports, performance data)

How We Use Your Information

We use your information to:

• Provide and maintain the NTG Alma service
• Manage student records and academic data
• Facilitate communication between schools and parents
• Generate reports and analytics for school administration
• Provide customer support
• Improve our platform and develop new features
• Ensure security and prevent fraud

Student Data Protection

We take student privacy seriously:

• We comply with applicable education privacy laws (including FERPA where applicable)
• Student data is used solely for educational purposes
• We do not sell or share student data for marketing purposes
• Parents have the right to access and correct student information
• Schools control access to student data

Data Sharing

We do not sell your data. We may share information with:

• Service Providers: Third-party vendors who help us operate (cloud hosting, analytics)
• School Personnel: Authorized staff, teachers, and administrators
• Parents/Guardians: Access to their own child's information
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits
• Role-based access controls
• Secure cloud infrastructure
• Multi-factor authentication options

Data Retention

We retain data for as long as your school's account is active or as needed to provide services. Schools may request deletion of data upon account termination. We comply with legal requirements for record retention.

Your Rights

Depending on your role:

Schools:

• Access and export all school data
• Delete accounts and data
• Control user access and permissions

Parents:

• Access your child's information
• Request corrections to inaccurate data
• Opt-out of non-essential communications

Staff:

• Access your personal information
• Request corrections to your data

Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and remember preferences. You can control cookies through your browser settings.

Children's Privacy

Our service is designed for use by schools serving students of all ages. We comply with applicable children's privacy laws. Student data is collected and used only for educational purposes with appropriate school authorization.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify schools of significant changes via email or through the platform.